However you choose to approach things, just make sure to be transparent about your process.
Responsive customer service is key, so having a good tool for that is great.
Here's a link to the open-source repository “Although we have never met, I have followed your work with great interest this past year. Reading about these nonprofits was such a lovely, selfless way to start each day.Although we've wrapped up, it's been a very rewarding project and year — and as part of our shut down process, we're excited to open-source the code of Dollar a Day and share our experience from the past year.We invite anyone to build their own version of Dollar a Day.We used Help Scout, who offer a free version of their service that was more than sufficient. While you don't need to be on all platforms, picking a few key ones to have a voice is the right idea.
(Maybe that means you focus exclusively on Twitter and Instagram.) At minimum, you'll want a reliable person who can fix bugs and address payment issues, as there are always thing that needs attention from time to time.
As an educational tool, the idea was outstanding.”“This project is partially responsible for me to join a company that helps non-profits, and I also created this fun thing to track your donation volume.